From operational process gaps, to systemic flaws or lack of training, Custom Risk Solutions help spot preventable issues that can result in loss, and work to resolve quickly and efficiently. Custom Risk Solutions help protect brands by identifying and measuring areas that contribute to risk and loss. A ‘one-stop’ solution, our comprehensive portfolio of services address many Operational Risk and Loss Prevention services.
Expert assessment of key regulatory processes, risk exposure, process improvement, training needs, improved documentation, and validated results in support of a program of continuing mitigation.
Critical assessment of key performance metrics, identifying trends and root causes, which provide us the data needed for the development of strategy and resource deployment. Includes a customized predicative loss indicator report that measures impact in a proactive method. View Samples
Operational/Regulatory Audits and Procedures
Validate current policies and procedures by auditing procedural or regulatory compliance , employee integrity, and franchise reporting mechanisms.
Awareness Training Programs
Training for all levels of your organization, from corporate to all exempt and non-exempt associates, on topics such as alert signal training, customer service, impact on loss, safety awareness, new hire orientation, loss prevention basics and more.
Mystery Shopping & Integrity Shopping Specialists
Measure the quality of customer service, compliance with regulations, training, and transactional integrity, while gathering specific information to protect your brand and compete more effectively. Read more here about why its critical for your business.
Risk Programs Evaluated & Designed
Examine programs such as pre-employment screening, civil recovery, risk and loss awareness, manager/associate training, and asset management to uncover opportunities to save, protect assets, and expose possible liabilities.
High Loss Location Program Development
Target the top 10%-15% of your highest loss locations, creating measures which positively mitigate loss and improve profitability.
Out Sourced Loss Prevention and Risk Management
Should time and resources ever be a challenge, we can help by serving as your “boots on the ground” and work field-based investigations, audits, and more. We serve as an extension of your Risk & Loss Prevention department, performing field and corporate duties including:
- Assessment/efficiency of spend with respect to Risk & Loss Prevention payroll, capital expenditures, and physical security staffing costs. We evaluate the value of these existing programs and recommend cost effective solutions.
- Oversight and development of departmental strategies and implementation such as policies and procedures relative to loss prevention and risk practices, staff guidance and review.
- Evaluation of existing security products, systems, and services including asset protection standards, point of sale exception-based reporting software, Closed Circuit Television and alarm systems.